The privacy policy, for this website [www.bigmouththeatre.com] and its subdomains & merchandise store, is served by Big Mouth Theatre Ltd and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

We aim to offer a transparent view as to how we use and store personal data in line with the GDPR.

You may, at any time, request the personal information that we hold. You may also request for your personal details to be deleted from our database or to remove yourself from our email list. 

We promise to keep your data safe. We do not pass on or sell any data to third party websites or to any other businesses or persons.

Big Mouth Theatre Ltd hereby reserves the right to transfer any data collected in the event of an acquisition, full or partial, of the company or its assets.

Who we are

Big Mouth Theatre Ltd are a Hampshire, UK based theatre company specialising in school & weekend drama clubs and holiday camps.

What personal data we collect and what we do with it

We collect the following personal data from you:

Basic contact details: We collect your name, your child’s name, email address, school name, together with postal address, telephone number and any medical conditions your child may have. This will help us understand your child’s needs and enable us to contact you regarding the service being provided.

Payment details: We require your payment and/or card details so that we can collect payment for Big Mouth Theatre’s services. This is not stored on our website and is operated by a third party. Please visit their privacy policy for further information.

How we use your personal data

We use your personal data for the following purposes:

To contact you regarding the services that we and our joint partners provide .

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all GrooveMail lists on any email or otherwise contacting the EMS provider.

Our EMS provider is; GrooveMail. We hold only the following information about you within our EMS system;

Email address / I.P address / Subscription time & date / First and last name of parent

Necessity to comply with our legal obligations

It is necessary for us to process your basic contact details, payment details and information about your child/children. We rely on this to:

Communicate with you about our services and to communicate any changes to pricing or privacy policies.

Confirm that your child/children wish to participate in the services we provide, and that the information you have provided is up to date.

Process payments.

Necessity for the purposes of our legitimate business interests

It is sometimes necessary to collect and use your personal data for the purposes of our legitimate interests as a business, which are to:

provide you with services that are potentially beneficial to you and your child/children. We may contact you by post, telephone or email for purposes such as renewal reminders and current deals and offers or relevant news.

Use of Images of Children

Big Mouth Theatre Ltd. data protection policy complies with the recommendations made by the National Society for the Protection of Cruelty to Children (NSPCC) photography and images guidance. 

https://www.nspcc.org.uk/preventing-abuse/safeguarding/photography-sharing-images-guidance

We will not use the personal details or names of any child alongside their image in a photograph, on video, on our website, in our prospectus, or in any of our printed publications.

We will not include personal e-mail or postal addresses, or telephone or fax numbers on video, on our website, in our prospectus, or in printed publications.

If we use photographs of individual children, we will not use the name of that child in the accompanying text or photo caption.

If we name a child in the text, we will not use a photograph of that person to accompany the article.

We may use group or class photographs, or footage with very general labels, such as ‘Big Mouth Theatre InterACT’ or ‘Big Mouth Theatre Holiday Drama Camps.

’We may re-use photographs or recordings after your child leaves Big Mouth Theatre.

No images will be passed on to any third party.

We will only use images of children who are suitably dressed.

If at any time you or your child wishes to have their image removed, we will comply with your request.

How long can we keep your personal data for 

We retain your personal data for up to 15 years, or until your child leaves the school that they are attending. If we receive notification that you no longer wish for us to contact you regarding Big Mouth Theatre’s services, we will remove your data from our system.

Parental Consent Forms, Incident & Child Safeguarding Reports are kept unconditionally for the protection of our organisation.

If at any time you or your child wishes to have their image that has previously been consented to, removed from our website & social media platforms, we will comply with your request. Please see Parental Consent Forms for further terms & conditions.

Any personal information we hold in hard copy is kept in secure storage.

Please inform us if you no longer wish to receive information regarding the services of Big Mouth Theatre Ltd by contacting us via email at [email protected] or post: 21 Long Close Road, Hedge End, Hampshire, SO30 4GB, UK.

The Website(s)

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply’s to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened url’s published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine url’s are published many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.